WORST EXPERIENCE AT TRINITY RESTAURANT - MACAPAGAL

MY WORST EXPERIENCE at Trinity Restaurant in Macapagal Ave, Pasay City

Me, my husband, my sisters and nephew had Visita Iglesia from Ayala Alabang - Manila, This is our tradition every holyweek as our way of thanking God for all the blessing we recieved. After our 14th station that ends in Baclaran Church, we decided to have dinner. Our original plan is to have dinner in Chowking, Baclaran because that's the nearest or McDonalds in Macapagal. But I suggested TRINITY Restaurant in Macapagal Avenue.

Me and my husband bought 1kg Sugpo and 1kg Pusit (3pcs-large) sa wet market. For sugpo the rate is PHP 350/kg and for Pusit PHP 280/kg. Then i hand it over sa waiter ng Trinity Restaurant para ipaluto. For sugpo, i instructed him na butter-chili prawns and for inihaw for squid, plus 1kg of fried chicken for my nephews.

When they served the food, it looks yummy. . . we all love it.

But, i've notice na parang lumiit ung sugpo and ung squid naging 2pcs na lang. I told my husband na "bakit dalawa lang yung squid?" He said--" hayaan mo na, bka iniwan na nila sa kitchen" i did'nt react kasi inisip ko na lang na holy thursday. But i asked the waiter "bakit parang lumiit yung sugpo?" He said "ganun talaga, naliit pag naluluto at hindi fresh yung nakuha nyo kaya lumiit at nadikit sa balat ng hipon". Then i said to him, yung binili ko kasi PHP 350 per kilo nasa medium size and fresh sya nung kinuha ko kasi ako mismo pumili nun. Then this waiter told me " HALIKA, PUNTAHAN NATIN" in a LOUD tone of voice, plus the fact na nasa kalagitnaan kami ng dinner namin... so pinagbigyan ko, i wash my hand, we went to the wet market.

I asked the tindera" ate di ba sa iyo ako bumili ng sugpo yung 350 per kilo?" she said opo mam, then itinuro nya sa waiter. Then this waiter went back to the restaurant and get the serving bowl of buttered - chili prawns. He said " GANUN PO TALAGA YUN, HINDI KASI MASYADO FRESH YUNG NABILI MO" i told him, "wag ka sumigaw at magalit, nagtatanong lang ako kasi nagtataka ako bkit lumiit ung sugpo na binili ko".

I went back to our table, i told my husband about what happened, he t
old me to look for a manager on duty.

I told the manager about what happened but he did'nt say anything, and instead went back to the office and process our bill.

ATTN: MS. SONIA LOZADA

I think you should check the behavior of your people in the restaurant. They do not know how to handle a customer.

ATTN: EVERBODY

ALWAYS DOUBLE CHECK YOUR ORDER IN THIS RESTUARANT.